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frequently asked questions

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How to set up power station related information on ShinePhone?

loginShinePhone->search->User List->List of power stations->Collector List->Collector Details->Settings/edit/delete/View this power station

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How to set device parameters for OSS?

Step OneloginOSSsystem platform->After sales operation and maintenance->After sales inquiry->Search for the corresponding device, click on settings or double-click to enter device details

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Step 2Device Details-> Set up device/Set up collector

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Step ThreeSet up completed, click confirm.

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How to delete devices in OSS?

Step OneloginOSSsystem platform->After sales operation and maintenance->After sales inquiry->Search for corresponding devices->Click to delete or double-click on the device list to enter device details

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Or device details- >Delete device

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Step 2Click to delete- >Confirm deletionThe deletion operation cannot be revokedPlease proceed with caution.

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How does OSS edit power station information?

Step OneloginOSSsystem platform->After sales operation and maintenance->After sales inquiry->Search for corresponding power stations->Click to edit the list of power stations

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How to add and browse user information in OSS?

Step OneloginOSSsystem platform->After sales operation and maintenance->After sales inquiry->Search for corresponding users->Double click on the user list to enter user details

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Step 2Existing browsing user list->click add

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