When the photovoltaic inspection enters the central region of Wanjia, it is underway

The purpose of the "Photovoltaic Inspection into Every Household" campaign by Guriwatt is to provide free inspection and maintenance services to customers with professional services, effectively improve customer service experience, and give back to customers. Today, we walked into Xiangyang, Hubei and directly hit the first scene of inspection work in Central China. After the beginning of spring, the earth is bright and the temperature warms up. The inspection team of Guriwatt has inspected 17 cities in central China, including Wuhan, Changsha, and Zhengzhou. Today, our destination is Xiangyang, Hubei. After arriving at the Camel Group Huazhong Battery Factory Power Station in Gucheng County, Xiangyang City, Hubei Province, Wu Wenlong, an after-sales engineer from Guriwatt, began to inspect the distribution cabinet, inverter, and battery board one by one. The installed capacity of the Huazhong Battery Factory Power Station is 5.2MW, and a total of 36 Guruiwatt MAX series inverters are used. The power station adopts a spontaneous self use mode, and the photovoltaic power generation can be fully consumed by the load. After confirming that the inverter is operating normally, the power generation meets expectations, and the DC terminal is in good condition, Wu Wenlong began to inspect the photovoltaic panel. The power station is a color steel tile factory with low load-bearing capacity and cannot install brackets, so the photovoltaic panels are directly installed on the color steel tiles. Therefore, the inclination angle is low, and dust is prone to accumulate after rain, which has a significant impact on power generation. We suggest that the owners regularly clean the photovoltaic panels and add a diversion valve to effectively prevent rainwater and dust accumulation, "said Wu Wenlong. During the inspection process, the inspection team not only carries out maintenance and repair of the equipment, but also actively explains to customers the precautions to be taken in equipment maintenance, operation, and use, and promptly solves the relevant problems raised by users. Wu Wenlong said, "During the inspection, we found that many owners lack necessary understanding of installation specifications and daily operation and maintenance. Circuit aging, dirty photovoltaic panels, or incorrect use of inverters due to lack of relevant usage knowledge can all affect the power generation of the power station, and in severe cases, accidents may occur. Therefore, we will train customers in basic operation and maintenance knowledge to ensure the smooth operation of the power station（ https://www.growatt.com/ ）Always practice the service philosophy of "customer-centric, creating value for customers" through practical actions. Customers have needs, and services are responsive. Every moment, services must be delivered, and we always adhere to providing customers with the best products and thoughtful, efficient services.